Quality from our customers’ perspective
Our quality management systems
We have a quality management system in place that defines standardized processes for our organizations Global Development, Services,?and IT. These globally applicable processes enable our employees to share and apply best practices to improve quality and customer satisfaction.
Certificates
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Third-party certification bodies provide independent confirmation that SAP meets the requirements of international standards. Since 1998 SAP has held an ISO 9001 certificate. We are also certified according to ISO 27001, ISO 22301, and BS 10012. All locations worldwide work according to one common process framework, including data security and privacy regulations.We regularly check compliance though internal reviews and audits.?
Service Organization Control (SOC) Attestations
More details on the difference between SOC 1,?SOC 2 and SOC 3 can be found at: